Knowledgebase: Login Problems
How do I clear Java Cache on my PC?
Posted by Louis Peduzzi on 17 January 2014 09:30 PM
1. Open the Control Panel
2. Click on Java
3. Click on Settings
4. Click Delete Files and click ok

After you do this, it will delete A+ Icon off your desktop. Go to, click on the Global Courseware folder and reinstall the icon.