Global Student Network

Configuring Student Workstations for the A+nyWhere Learning System Browser Softw...

Sun, 19 Aug 2012 20:03:28 +0000

For a user accessing the A+nyWhere Learning System (A+LS™) software through a web browser, the browser must be configured appropriately. We will show you how.

Supported Browsers

Windows – Internet Explorer® 8.0 or 9.0

Cache Settings

WARNING: Internet Explorer MUST be set to NOT cache (save) A+LS web pages on the workstation.

Caching of A+LS pages is the #1 reason why students may have trouble accessing lessons. Please follow the steps below to properly configure Internet Explorer cache settings for each workstation.

1. Launch Internet Explorer.

2. From the Internet Explorer menu bar at the top of the window, select Tools, then Internet options. If the menu bar doesn’t appear, press the [Alt] key and the menu should appear.

3. In the Internet Options window, select the General tab.

4. On the General tab, under Browsing history, click the Settings button.

5. In the Temporary Internet Files and History Settings window, make sure that Check for newer versions of stored pages is set to Every time I visit the webpage.

6. Click OK when finished.

Security Settings

The default security settings in Internet Explorer (set to Medium-High by default) should allow A+LS to operate error-free, with no changes required. To confirm your security setting, on the menu bar select Tools / Internet options, then the Security tab.

The Adobe® Flash® Plug-in

Some lessons in A+LS use the Flash plug-in to deliver instructional content to the user. Adobe Flash 10.2 or greater is required in order to view this content. To see if the Flash plug- in is currently installed on the computer’s web browser, and install it if needed, go to: http://helpx.adobe.com/flash-player.html

Adobe Acrobat® Reader

A reasonably current version of Adobe Reader is required to view embedded .PDF files (documents) in some lessons. It is available at: http://get.adobe.com/reader

Internet Bandwidth

It is recommended that single-users have broadband or better connection speeds. Generally, for multi-user configurations, the equivalent of 1.5 Mbit/s will support about 40 users.

I am a current customer, how do I renew?

Sat, 08 Sep 2012 19:33:44 +0000

Over the summer, we completed a major upgrade to our entire homeschool curriculum and systems. We're sure you're going to love the upgrades. You're going to see the upgrades as soon as you come to our website.

Beyond the new website though is a terrific new curriculum with more features at a better price to you. The renewal fee has been lowered from $575 to $475.

Because our entire system has been upgraded, you're old user name and password won't work for renewal. Go to the enrollment button and click on
Student Renewal Form on the drop down and REGISTER for a new account. It will only take a couple of minutes.

Thanks for your patience while we grow, and we look forward to providing the best available online homeschool curriculum to your family.

I get an error message when trying to log into the Global Courseware.

Tue, 28 Aug 2012 20:01:58 +0000

Please make sure you have the latest version of Java installed To download go to http://www.java.com/en/download/manual.jsp.

The preferred browser for the Global Courseware is Internet Explorer

Lost Username or Password

Louis — Fri, 04 Jan 2008 13:03:11 +0000

Please submit a support ticket

Not Able to Login using MAC with Mountain Lion

Mon, 20 Aug 2012 16:55:32 +0000

To launch the A+LS Webstart client on the latest version of the Mac OS, open System Preferences > Security and Privacy and check the box that allows applications to be downloaded from anywhere.

With x64 MacOS 10.6 and later, ensure that 32-bit Java is referenced first. To do this pull up /Applications/Utilities/Java Preferences. On the General tab, drag 32-bit Java to the top of the list. Now launching the A+ Webstart client should be successful.

Unable To launch Global Curseware in Windows 8

Mon, 11 Mar 2013 21:41:13 +0000

This problem is almost always solved by clearing the Java cache. To do so, follow this link:

http://www.java.com/en/download/help/plugin_cache.xml

Username and Password do not work

Tue, 04 Sep 2012 14:50:39 +0000

Usernames and Passwords are case sensitive. Make sure you are entering them exactly as supplied in your welcome email.

What are the Internet Explorer settings for Global Courseware

Thu, 13 Sep 2012 15:36:31 +0000

Click Here (https://www.globalstudentnetwork.com/pdfs/IE-settings-hs.pdf) for Instructions for proper setup of Internet Explorer.